Privacy Policy

Last updated: October 21, 2026

This Privacy Policy explains how Slikly ("we", "us", "our") collects, uses and shares your personal information when you visit slikly.com (the "Site") or make a purchase from us.

1. Who we are

The Site is operated by Enzo Valente EI, trading as Slikly, 39 avenue Tarayre, 12000 Rodez, France. Email: contact@slikly.com. We are responsible for the personal information described in this policy.

2. Information we collect

Information you give us: your name, email address, shipping and billing address, phone number, order details and any messages you send to our customer support.

Payment information: payments are processed by our payment providers (such as Shopify Payments, PayPal or other providers shown at checkout). We do not store your full card details.

Information collected automatically: device and browser information, IP address, pages viewed, how you interact with the Site, and referring websites. We collect this through cookies, pixels and similar technologies (see our Cookie Policy).

Information from third parties: we may receive information from our service providers, such as advertising and analytics partners, or from social media platforms when you interact with our ads.

3. How we use your information

  • To process and deliver your orders, send order confirmations and shipping updates, and handle returns and refunds.
  • To answer your questions and provide customer support.
  • To send you marketing emails or text messages, if you have opted in. You can unsubscribe at any time.
  • To show you relevant ads, measure how our ads perform and improve the Site.
  • To prevent fraud and keep the Site secure.
  • To comply with our legal obligations.

4. How we share your information

We do not sell your personal information for money. We share it only with:

  • Shopify, which hosts our store and processes orders.
  • Payment providers, to process your payment.
  • Fulfillment partners and shipping carriers, to prepare and deliver your order.
  • Advertising and analytics partners (such as Meta, for Facebook and Instagram ads), to show you ads and measure their performance.
  • Customer support and email tools we use to communicate with you: Klaviyo (order and marketing emails) and Kaching (bundle offers and subscriptions).
  • Authorities, when required by law or to protect our rights.

5. Targeted advertising

Under some US state laws, sharing information with advertising partners to show you personalized ads may be considered a "sale" or "sharing" of personal information. You can opt out at any time on our Your Privacy Choices page. We also honor Global Privacy Control (GPC) signals sent by your browser.

6. Your rights

US residents: depending on your state of residence (including California, Colorado, Connecticut, Virginia and others), you may have the right to know what personal information we hold about you, to access it, correct it or delete it, and to opt out of targeted advertising. We will not discriminate against you for exercising these rights.

Residents of the European Economic Area, the UK and Switzerland: you have the right to access, correct, delete, restrict or object to the processing of your personal data, the right to data portability, and the right to lodge a complaint with your local data protection authority (in France, the CNIL).

To exercise your rights, email us at contact@slikly.com. We may need to verify your identity before responding.

7. Data retention

We keep your order information for as long as needed to fulfill your order and meet our legal, tax and accounting obligations (generally up to 10 years for accounting records). Marketing data is kept until you unsubscribe or for up to 3 years after your last interaction with us.

8. International transfers

We are based in France and our service providers may process your information in the United States, Canada, the European Union or other countries. When required, we rely on appropriate safeguards such as standard contractual clauses.

9. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children

The Site is not intended for children under 16, and we do not knowingly collect personal information from them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.

12. Contact

Slikly – Enzo Valente EI
39 avenue Tarayre, 12000 Rodez, France
Email: contact@slikly.com